Privacy Policy
Last updated: December 26, 2025
1. Introduction
Welcome to BeBetter Sport ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video analysis and coaching platform.
By using BeBetter Sport, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, phone number, and any other information you choose to provide.
- Video Content: When you upload videos to our platform, we collect and store the video files you upload. These videos are publicly accessible on our platform.
- Feedback and Comments: Any feedback, comments, or other content you post on the platform is collected and may be publicly visible.
- Payment Information: When you make a purchase, our payment processors collect payment card information and billing details. We do not store full payment card numbers on our servers.
2.2 Automatically Collected Information
- Usage Data: We automatically collect information about how you interact with our platform, including pages visited, time spent on pages, and features used.
- Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our platform and store certain information.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To process your video uploads and facilitate feedback from expert coaches
- To communicate with you about your account, videos, and feedback
- To process payments and manage subscriptions
- To send you promotional communications (you can opt out at any time)
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To analyze usage patterns and improve user experience
4. Public Content and Visibility
Important: Videos and feedback on our platform are publicly accessible. This means:
- Videos you upload are visible to all users of the platform
- Feedback and comments from coaches are publicly visible
- Your profile information (name, username) may be associated with your public content
- Other users can view, share, and interact with your public videos and feedback
By uploading videos to our platform, you acknowledge and consent to this public visibility. If you do not want your videos or feedback to be publicly accessible, please do not upload content to our platform.
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Public Content: Videos and feedback are publicly accessible as described above
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as cloud storage, payment processing, and analytics
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use industry-standard encryption for data in transit and at rest, secure authentication methods, and regular security audits to protect your information.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can access and review your personal information through your account settings
- Correction: You can update or correct your personal information at any time
- Deletion: You can request deletion of your account and personal information, subject to certain limitations
- Data Portability: You can request a copy of your data in a portable format
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails
Note: Deleting your account will remove your personal information, but publicly accessible videos and feedback may remain on the platform unless specifically removed.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to these facilities.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@bebettersport.com
- WhatsApp: Contact Support
- Support Page: Visit Support Center